Sector Watch Telecoms

first_imgSector Watch TelecomsOn 16 Jul 2002 in Personnel Today Our series analysing the HR challenges looks at the telecoms industry andthe impact of rapid change, new technology and the need to cut costsIndustry audit The UK telecoms market is split into two sectors: fixed line and mobile Fixed lineAs the fixed-line market has been opened up to greater competition, volumesfor individual operators have been squeezed. According to industry watchdogOftel, at the end of last year there were 320,000 cable, modem and DSL (fastinternet connection subscribers). BT has a turnover of £18.45bn and holds 69 per cent of overall fixed lineretail revenues in the UK, with 45 per cent of the international calls marketand 88 per cent of the line rental market. Other key players include: – Cable & Wireless (turnover £5.9bn) – Kingston Communications (turnover £316.3m) – ntl (turnover £2.5bn) – Telewest (turnover £1.32bn) Colt Telecom (turnover £901.9m) MobileIn the mobiles market, at the end of 2001 there were 45 million mobile phonesubscribers, 69 per cent of whom bought pre-pay packages, with growth runningat 12 per cent – down (how much?) on the year before. Market leaders are: – Orange (part of France Telecom, turnover  15.09bn euros (£9.79bn)) – Nokia (turnover £31.2bn) – One to One (part of T-Mobile, turnover 48.3bn euros (£31.3bn)) – BT Cellnet (part of mmO2, turnover £4.28bn) – Vodafone (turnover £22.85bn) – Number of people employed worldwide: more than 1.3 million (source:Idate). – Average industry staff turnover: 7 to 12 per cent. HR positives: A fast-moving industry, access to some of the best HRtechnology around, an ability to make a real difference to a business, and thechallenge of managing an industry in flux HR negatives: An increasingly global business means a lot of travel,dealing with overseas staff and time differences and the pressure of managingchange in a severe downturn For case studies go to Related posts:No related photos. Comments are closed. Previous Article Next Articlelast_img

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